Terms & Conditions

Welcome to Greek Leaf Trading LLC (“Company”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. Company Information

Greek Leaf Trading LLC
United Arab Emirates
Email: Info@greekleaf.ae

2. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

3. Eligibility

You must be at least 18 years old or the legal age required in your jurisdiction to make purchases through our website.

By placing an order, you represent and warrant that all information provided is accurate and complete.

4. Products and Availability

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.

However:

• Product images are for illustrative purposes only.

• Actual product packaging may vary.

• We reserve the right to discontinue products at any time.

• Product availability is subject to stock levels.

5. Pricing and Payment

• All prices displayed on the website are in UAE Dirhams (AED) unless otherwise stated.

• Prices may be changed without prior notice.

• Payment must be completed before an order is processed and shipped.

• We reserve the right to cancel any order resulting from pricing errors or technical issues.

6. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Request additional verification before processing an order.

If an order is cancelled after payment has been received, a refund will be issued through the original payment method.

7. Shipping and Delivery

We aim to dispatch orders within the estimated processing times displayed on our website.

However:

• Delivery times are estimates only.

• Delays may occur due to customs, courier services, weather conditions, or other circumstances beyond our control.

• Customers are responsible for providing accurate shipping information.

We are not liable for delays caused by third-party shipping providers.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must generally be returned unused, unopened, and in their original packaging unless otherwise required by applicable UAE consumer protection laws.

Refunds will be processed after inspection and approval of the returned item.

9. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate information.

• You are responsible for all activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful code.

• Interfere with website functionality.

• Use automated tools to scrape or collect data without permission.

11. Intellectual Property

All content on this website, including:

• Logos

• Text

• Graphics

• Images

• Product descriptions

• Website design

is the property of Greek Leaf Trading LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Greek Leaf Trading LLC shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of business opportunities

• Loss of data

• Service interruptions

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Disclaimer

The website and all products and services are provided on an “as available” and “as is” basis.

We make no warranties, express or implied, regarding:

• Product suitability

• Website availability

• Accuracy of information

• Uninterrupted operation

except where required by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

We shall not be liable for delays or failures resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Pandemics

• Power failures

• Internet outages

• Transportation disruptions

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

17. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Greek Leaf Trading LLC
Email: Info@greekleaf.ae

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.